Discrete Shipping (We get it).

For your privacy, Grodeck’s respectfully delivers all of our products in plain brown boxes. Without logo(s) or branding. Furthermore, there will be no content description on the outside of the parcel, only the carrier label will be visible. As a result no-one beside you will know the the contents inside. Billing statements will reflect payment to: Grodeck Distributors, Inc.
We Give a ship (Free shipping).
Free domestic shipping on all orders.

Ground Shipping USPS or UPS:

1-2 Business Days: MO,AR,WV,TN,OK,PA,MN,KY,OH,IA,MI,IN,WI,IL.
2-4 Business Days: KS,TX,NC,SC,GA,AL,MS,LA,FL,NE,SD,ND,NY,NJ,VT,ME,NH,MA,RI,CT,DE,MD,VA.
4-5 Business Days: CA,AZ,NV,NM,WA,MT,ID,WY,OR,UT,CO.
5-6 Business Days: HI AND AK.

RETURN POLICY

All undamaged or unused products may be returned to Grodecks within the fourteen day return policy date. All undamaged or unused products returned to Grodecks based on preference will incur a restocking fee. If you choose to send an item back, please, ensure that you package it in the same manner it was received. We urge all customers to purchase shipping insurance. Any (returned by choice) damaged item without insurance will not receive a refund. The purchaser will be responsible for all shipping fees back to Grodecks.
of all unauthorized returns will not be credited or reshipped.
NO EXCEPTIONS

In the unlikely event, you receive a damaged product must be reported within 30 hours of delivery date. You must contact Grodecks by calling 800-965-1669 or by email info@grodecks.com or fax to 630-596-8505. Take photos of broken or damaged item and email to info@grodecks.com. Grodeck’s will promptly send you a RMA number with a fresh shipping label. Repackage item (if broken glass) to the best of your ability and send to Grodeck Distributors, Inc. Only manufacturer defects or damaged products during the shipping process will authorized for full credit.
of all unauthorized returns will not be credited or reshipped.
NO EXCEPTIONS

*Items received and deemed unused in exchange for store credit will not incur a restocking fee.

*Credits post within 3-5 business days after Grodeck’s receives and inspects the returned item.

*grodecks.com does not accept gift cards as payment. We are unable to verify age or identity

Grodeck Distributors, Inc does not offer shipping to third parties. Grodeck Distributors, Inc only ships our products to those who have purchased a specific product and agreed to Grodeck’s specific terms and conditions. Therefore, we will only ship to the credit card holders name.

NO EXCEPTIONS